Here's Some Important Winter Utility Assistance Programs
Information is courtesy of Citizens Energy Group
Dear neighbor,
As we enter winter, I wanted to share some helpful programs to manage your utility bills this season.
Financial assistance options include Indiana’s Low-Income Home Energy Assistance Program (LIHEAP or EAP), which is now accepting applications and provides essential support for those struggling with utility bills. Please note that this season, the application period will close earlier than usual, on April 14, 2025.
While the EAP application review process can take several weeks, approval leads to financial assistance for natural gas and electric bills, as well as temporary protection from utility disconnection for non-payment. Additionally, Citizens customers who qualify for EAP will automatically receive a 10 to 25 percent discount on natural gas bills and a wastewater bill credit ranging from $6 to $15.
For Marion County residents who do not qualify for EAP but still need help with their utility bills, the United Way of Central Indiana's Winter Assistance Fund (WAF) is available. The application period for WAF begins on January 1, 2025. Applications can be found here or by calling 2-1-1.
Additionally, Citizens Energy Group’s Warm Heart Warm Home Foundation™ provides financial grants, utility line/appliance repair and/or replacement, energy management education, and case management to individuals and families throughout the greater Indianapolis metropolitan area experiencing short- and long-term economic hardship. Those needing assistance, as well as those interested in supporting the Foundation, can learn more here. Citizens also offers flexible payment arrangements, budget billing, and energy efficiency programs to help manage utility bills. For more information, visit their website or call 317-924-3311.
Indianapolis neighbors can receive free backpacks, gloves and hats, along with information about assistance programs, at Citizens 2nd Annual Community Resource Day.
A full list of these resources is available at this link. It can be hard to afford rising utility bills, but I want you to stay warm this winter. As always, if you have any questions please contact my office at h96@iga.in.gov.
In service,
State Rep. Gregory W. Porter
